Cancellation, Refund, and Recurring Payment Policy

Cancellation, Refund, and Recurring Payment Policy

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Quick Answer

Brickell Personal Trainer is the Brickell-focused concierge personal-training operation. It serves Brickell executives, entrepreneurs, finance and legal professionals, condominium residents, parents, and frequent travelers through Brickell condominium gyms, residences, office fitness centers, approved studios, permitted hotel gyms, and online travel support. Its defining approach is high-accountability coaching for high-rise living, compressed schedules, limited equipment, and travel.

The purpose of this page is to explain the next step clearly, without forcing every visitor into the same service. Call 305-306-2648 for current availability.

Appointments

The confirmed appointment notice or service agreement states the cancellation window and any late-cancellation or no-show charge. Travel-based sessions may require more notice because time and routing are reserved.

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Packages and Expiration

Packages, subscriptions, programs, classes, events, products, and digital access should state expiration, transferability, pauses, rescheduling, and unused-credit rules before purchase.

Recurring Payments

Recurring billing requires clear consent, frequency, amount or calculation method, renewal terms, cancellation method, and confirmation after cancellation.

Refunds

Refunds follow the written offer and applicable law. Completed services, delivered digital materials, opened products, perishable food, custom work, deposits, travel, or event costs may have different rules. Defective or incorrect products should have a clear replacement process.

Guarantees

No guarantee exists unless a separate written guarantee defines eligibility, required participation, measurement, exclusions, deadline, and refund procedure.

How to Request a Change

Use the booking or customer-service channel stated in the agreement or call 305-306-2648. Keep confirmation of the request.

Take the Next Step

Request a private Brickell consultation. Call 305-306-2648.

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